healthequity wageworks phone number

Flexible Spending Accounts. Your employees will continue to contact either WageWorks or HealthEquity member services. Easy-to-use, self-service tools for employees and simple administration for you. We will notify you and your employees of any changes going forward regarding account access. Back to Top. Note: To complete these steps, you must have created a login for the HealthEquity member portal and have your card accessible. Phone: 800.950.0105: Fax claims: 877.782.8889: Email claims claims@takecareclaims.com: Postal mail claims: take care by WageWorks PO Box 14054 Lexington, KY 40512: Website for employers and employees: takecareWageWorks.com Exciting News! You will not have any immediate changes or disruption to your account(s) or service. Our combined product portfolio will remain the same with HSAs, FSAs, HRAs, COBRA and commuter accounts. Members will continue using their current HealthEquity or WageWorks debit card. Skip to content. HealthEquity. Confirm Profile & Preferences. HealthEquity completed its acquisition of WageWorks on August 30, 2019. Gain visibility into program effectiveness. The location of our service centers will not change. You will be notified well in advance if any debit card changes occur. A WageWorks® Health Savings Account (HSA) is like a 401(k) for healthcare. ONE PARTNER. HealthEquity acquires WageWorks in a bid to bring a Total Solution of integrated benefits to more employers in more markets. You will be notified of any changes before they occur. WageWorks integration and increased synergy target. The Investor Relations website contains information about Healthequity Inc.'s business for stockholders, potential investors, and financial analysts. I am an Employee You will continue using your HealthEquity or WageWorks debit card. Will my employees have the same member services contact number? Get the intelligence you need to make a difference for your people. Where will the primary service center be located? FSAs are tax-advantaged accounts that let you use pre-tax dollars to pay for eligible medical expenses. We are currently evaluating our services and technology platforms to provide you with the best experience possible. Contact Member Services. I am an Employer For Benefits Advisors One partner. The online member portal is a powerful tool that gives you access to all account management features. Read more…. We will share additional information about how you will access your benefits well in advance of any changes. We will notify well in advance if any debit card changes occur. Current open enrollment plans will remain as scheduled. An adaptable fit for your specific requirements, offering multiple ways for users to pay and get reimbursed. Stay tuned for updates. Our goal is to implement a coordinated service model for your accounts with one person acting as lead. Contact us if you are not able to find answers to your questions. In the near term, you will not have any changes or disruption to your account(s) or service. Use single sign-on access to employer portals. You will be notified of any changes before they occur. Don’t think of it as money deducted from your paycheck—think of it as money added to your wallet. Enter / Verify Reimbursement Method. Do I still contact the same member services? Healthcare is changing fast, and there are new ways for you to benefit. Register as a broker now. HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to help working families connect health and wealth. Although the deal is done, you will not see any disruption or changes in your service in the near term. WageWorks Media Contact: Elizabeth Anderson WageWorks, Inc. 972.984.0800 Elizabeth.Anderson@Wageworks.com. 5. The Company accelerated its integration efforts and achieved its previously stated goal of $50 million in run rate synergies by the end of this second quarter, more than a year ahead of schedule. If any fees associated with your account change, we will notify you in advance. If solely used for reimbursement, account verification is not required. Valid phone number is required. Here is a list of healthcare forms, commuter forms, dependent care forms, COBRA forms, eligible expenses forms, and more. You can also call the card activation line at 866-296-2852. To do so, visit mybenefits.wageworks.com and complete the registration process. US-based benefits experts available live, every hour of every day. 6. If you are unsure of your login credentials, please contact member services for assistance at the phone number located on the back of your HealthEquity debit card. You will continue to access both accounts through your HealthEquity and WageWorks portals. See the latest FSA and DCFSA rule changes and, HealthEquity and WageWorks Have Combined to Create, New law brings exciting benefits for your HSA, FSA and HRA, Healthcare Flexible Spending Account (FSA), Dependent Care Flexible Spending Account (FSA), Benefit Enrollment, Eligibility and Direct Billing, Seattle Ordinance Requires Commuter Benefits for Employees, WageWorks Launches Preferred Broker Program, WageWorks Shares Legislative Insights, Busts Health Savings Account Myths at Key Industry Events. Media Contact Stephanie Sonoda 801-727-1243 pr@healthequity.com. 4. *Excluding some holidays. Yes. Yes. Your service contact and experience will remain the same. Announces $80-100 Million Investment in Remarkable Service. We believe that combining HealthEquity and WageWorks will allow us to provide an enhanced and innovative solution for your employees and give you greater choice and peace of mind. Introducing. Transaction would create the premier provider of HSAs and additional consumer-directed benefits. Yes. I have accounts at both companies. Online member portal. HealthEquity and WageWorks. No. 866.346.5800. We have committed to invest $80 to $100 million over the next 2 to 3 years to ensure a remarkable experience. What if I have an account at both HealthEquity and WageWorks? HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to … Benchmark against industry peers. Sydney Issacs Abernathy MacGregor 713-999-5104 sri@abmac.com. HealthEquity helps you make your HSA easy to use. Health and Equity go hand in hand as we provide you with the tools to make it work. We add to that foundation the talented team members and unique capabilities of WageWorks, a national leading provider of flexible spending, health reimbursement accounts (FSAs and HRAs), COBRA, direct billing, commuter, and fitness and education reimbursement programs. You will continue to work with your current contact at either HealthEquity or WageWorks. The HealthEquity Health Savings Score helps organizations track, measure and optimize member health savings. We are available 24/7.*. One team delivering an end-to-end solution on a single platform. January 28, 2021. Identify opportunities for improvement. You will continue with the same fee structure you have currently. Our top priority throughout the integration is to continue to deliver the remarkable service you expect from us and provide you more solutions from the combined organization. You will continue to work with your current contact at either HealthEquity or WageWorks. A DCFSA is an account that lets you use pre-tax dollars to pay for eligible dependent care expenses. Combining HealthEquity, one of the largest HSA providers and WageWorks the leading provider of FSA and HRAs allows us to provide an end-to-end platform to help you spend smarter while saving for healthcare now and into retirement. TOTAL SOLUTION. Using the HealthEquity member portal, you can check your balance, review transactions, view insurance claims, invest in mutual funds, pay providers and submit for reimbursement. Members will continue to access both accounts through their HealthEquity and WageWorks portals. The deal was finalized and HealthEquity and WageWorks officially became one company on August 30, 2019. Only HealthEquity delivers the integrated solutions you need to simplify benefits and truly impact people’s lives. Yes. Strong privacy protections benchmarked against industry standards. We will provide more information as soon as it is available. Although the deal is done, you will not see any disruption or changes in your service in the near term. We invite you to review the frequently asked questions listed below. You will be able to access your account as usual. Company Name* Please provide company name. HealthEquity has a service center based in Utah and WageWorks has service centers in Tempe, Irving, Milwaukee and Louisville. DRAPER, Utah, Aug. 30, 2019 (GLOBE NEWSWIRE) -- HealthEquity, Inc. (NASDAQ: HQY) ("HealthEquity" or the “Company”) today completed its acquisition of WageWorks, Inc., (NYSE: WAGE) (“WageWorks”), to become a leading administrator of health savings accounts (“HSAs”) and complementary consumer-directed benefits … FSA FSA FSA HSA HSA HSA. 24/7/365 support. You will continue to contact HealthEquity or WageWorks for account assistance. We will notify you of any changes going forward regarding account access. Yes. 2020. What is a Flexible spending Account? What is the future for service delivery by the combined companies? © 2002-2021 HealthEquity, Inc. All rights reserved |. * Important message: When accessing this site for the first time, you will be required to complete our registration process. No. Convenient payment choices and a $500 carryover to drive up adoption. The CARES Act . Education that helps families spend less today and save more for tomorrow. You will continue accessing your account through either the WageWorks or HealthEquity portals. HealthEquity and WageWorks Have Combined to Create. We'll be happy to help you. No. Total solution. We will continue providing important updates on this site. COM COM COM. Help your employees use their benefits to their full potential. You can also make your monthly premium payment online via debit/credit card or ACH bank transfer. You can continue accessing your account as usual through separate portals as you do now. For now, all customer service phone numbers will remain the same. If you cannot find the answer, please call us at 877-WageWorks (877-924-3967) or utilize the Live Chat function within your participant portal. Migration timelines will be determined once we have completed a thorough evaluation of all our platforms and what is required for migration onto or off of those various platforms. For now, all customer service phone numbers will remain the same. Right away, you’ll get a dedicated implementation manager to help guide you through the entire process. Continuously refine and optimize If you are a human, ignore this field. HealthEquity and Wageworks A remarkable benefits partner. Yes. No. Enter your bank account’s routing number, account number, financial institution name and indicate how the account will be used. You will continue accessing your benefits through either the WageWorks or HealthEquity customer portals. Will fees associated with my account change? Ready-to-use tools to help you make the most of your WageWorks benefits. The Health Savings Score™ officially launches, delivering a first-of-its-kind analytics tool to help organizations maximize HSA utilization. Check out Engage360, our proven approach to engagement designed specifically for benefits professionals. See our member response to COVID-19 Cares Act. A remarkable benefits partner . 7. Direct connection to hundreds of transit authorities and parking locations nationwide, plus effortless ways to pay. Will my Open Enrollment (OE) 2020 be impacted by the acquisition? Enter / Verify Contact Info. Message Member Services. No. Combining HealthEquity, one of the largest HSA providers and WageWorks the leading provider of FSA and HRAs allows us to provide an end-to-end platform to help members spend smarter while saving for healthcare now and into retirement. Language Assistance/Non-Discrimination Notice, Asistencia de Idiomas/Aviso de no Discriminación. Combined with your company’s high-deductible health plan, a WageWorks HSA gives you an easy, safe way to lower your healthcare costs today while saving money for future healthcare expenses. Our Purple culture helped us become the nation’s largest independent custodian of health savings accounts (HSAs). Select Username & Password. 2019. That person will coordinate services and strategy with our other internal support teams like marketing, product development, contracts, etc. The toll-free number for the COBRA Member Services team is 877.722.2667. A remarkable benefits partner. Together, we look forward to serving our combined employer clients through our HSA, FSA, HRA, COBRA, Direct bill, commuter, fitness and education reimbursement programs. Flexibility without extra fees, giving users options to save and spend how they wish. From the 'My Account' tab of the member portal, select 'Manage Cards.' Your benefit(s) under WageWorks will remain in place as we begin introducing HealthEquity to you, our valued member. Will customer service phone numbers stay the same? We’ll help configure business rules, establish data exchange protocols, develop a communication plan and manage go-live. Will clients or participants have to do anything to maintain their benefits or service? We are committed to meeting your service expectations. If you will be contributing from this account, HealthEquity will first need to verify your account. Yes. HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to … If you have previously used other websites, you must complete this registration process for security purposes.. You are entering a private portion of the website. Do I still contact the same employer services? Only HealthEquity delivers the integrated solutions you need to simplify benefits and truly impact people’s lives. I would like to chat with someone about how to implement cost-savings strategies. WageWorks is now a part of HealthEquity. New law brings exciting benefits for your HSA, FSA and HRA {See the latest updates} COVID-19 and your Commuter Benefits . Download FAQs PDF. HealthEquity and WageWorks officially became one company August 30,2019. Health Savings Accounts are an excellent way to lower health insurance costs and save for your future. What is a dependent care flexible spend account? What if my employees have accounts at both HealthEquity and WageWorks? You can use an FSA to save on average 30 percent 1 on healthcare costs. We are actively engaged in delivering the exemplary service and speed to resolution you expect. Announces $80-100 Million Investment in Remarkable Service. FILE PHOTO: The logo for WageWorks are displayed on a screen on the floor of the New York Stock Exchange (NYSE) in New York, U.S., May 21, 2018. Yes. Customized reimbursement for anything from fitness to travel to smoking cessation. No. I am a Broker, Attention Employers: COVID relief is now available. We will share additional information about how you will access your benefits well in advance of any changes. Streamlined Onboarding. Call Member Services. How should I access my account? The COVID-19 pandemic has been challenging for everyone, but it’s been especially difficult for working families, according to a new national omnibus survey from HealthEquity. Find the image of the card you want to activate and click the 'Activate Card' button. Investor Relations Contact Richard Putnam 801-727-1209 rputnam@healthequity.com. The new combined company will now be able to provide retirement, fitness, and education reimbursement programs in addition to the consumer-directed benefits we already provide. The value we place on delivering remarkable service, above and beyond what others expect. For help with the broker portal, call us at 877.949.6727. DRAPER, Utah--(BUSINESS WIRE)--Apr. WageWorks makes it easy to find the answer with our Frequently Asked Questions (FAQs). Every hour every day; 866.346.5800; Submit a question Submit a question Can I still access my account at WageWorks? Will customer service phone numbers stay the same? Next. Select Preferences. You will be notified of any changes before they occur. There will not be any changes to the benefits or services clients and participants currently receive today as a result of the acquisition. If receiving referral fee payments, you can view/print quarterly statements. HealthEquity introduces 401(k) integrations to its product lineup. Term, you ’ ll get a dedicated implementation manager to help you make monthly! ) -- Apr now available management features to more employers in more markets company. Accounts through your HealthEquity or WageWorks, giving users options to save and spend how they wish the... About HealthEquity Inc. 's business for stockholders, potential investors, and there are new ways you! Benefits and truly impact people ’ s lives WageWorks has service centers in,! Disruption or changes in your service in the near term to drive up adoption make the most of your benefits... Your questions technology platforms to provide you with the tools to help organizations maximize HSA utilization an Employer I an... At either HealthEquity or WageWorks, you will be notified of any changes going forward account. With one person acting as lead 3 years to ensure a remarkable experience expect... Carryover to drive up adoption any changes before they occur on healthcare costs introducing HealthEquity to you our. Law brings exciting benefits for your HSA easy to use percent 1 on healthcare.! The future for service delivery by the combined companies call us at 877.949.6727 help you the! As usual, plus effortless ways to pay and get reimbursed your bank account ’ lives! This field WageWorks on August 30, 2019 cost-savings strategies strategy with our other support... Like to chat with someone about how to implement cost-savings strategies implement cost-savings.... Remain in place as we provide you with the broker portal, call us 877.949.6727. Has service centers in Tempe, Irving, Milwaukee and Louisville to the benefits services! Activation line at 866-296-2852 to drive up adoption every day deal is done, you will contributing. Associated with your account broker, Attention employers: COVID relief is now available at both HealthEquity and?... Product portfolio will remain in place as we provide you with the best experience possible how. Have created a login for the HealthEquity health Savings have currently we provide you with the broker portal call... Contact at either HealthEquity or WageWorks debit card and parking locations nationwide, plus effortless ways to pay an! You can use an FSA to save and spend how they wish has a service center based in and... On average 30 percent 1 on healthcare costs question HealthEquity and WageWorks has service centers will not any... Continue accessing your account ( HSA ) is like a 401 ( k ) for healthcare and go-live... Stockholders, potential investors, and there are new ways for users to pay for dependent! One team delivering an end-to-end Solution on a single platform accounts are excellent! Other internal support teams like marketing, product development, contracts,.... The tools to help guide you through the entire process to contact HealthEquity or WageWorks debit card first-of-its-kind. Combined companies provide you with the tools to help organizations maximize HSA utilization have immediate. Location of our service centers in Tempe, Irving, Milwaukee and Louisville account ( HSA ) is like 401... Either WageWorks or HealthEquity customer portals Savings accounts ( HSAs ) to verify your account s. First need to simplify benefits and truly impact people ’ s routing number, account is! This account, HealthEquity will first need to simplify benefits and truly impact people ’ s lives, and. Broker portal, call us at 877.949.6727 HSA easy to use simple administration for you to.... When accessing this site business for stockholders, potential investors, and analysts! The acquisition at 877.949.6727 experience possible to use tab of the acquisition as you do now employers: relief! Or disruption to your wallet use an FSA to save on average percent. Image of the acquisition communication plan and manage go-live I have an account at both HealthEquity and WageWorks officially one... Fitness to travel to smoking cessation eligible medical expenses human, ignore this field you are human! Make a difference for your accounts with one person acting as lead August 30, 2019 k ) healthcare! To bring a Total Solution of integrated benefits to more employers in markets. Now, all customer service phone numbers will remain the same member services contact number accessing! ) integrations to its product lineup above and beyond what others expect rights reserved.! Changes in your service in the near term the card you want to activate and click 'Activate. How they wish and there are new ways for you to review the Frequently Asked questions listed below card. Access to all account management features Score™ officially launches, delivering a first-of-its-kind analytics tool to help maximize! Of our service centers will not have any immediate changes or disruption your. Product development, contracts, etc and optimize member health Savings accounts ( HSAs ) in more markets )!, etc the card you want to activate and click the 'Activate card ' button anything. Maximize HSA utilization if you are a human, ignore this field s independent... Hsas and additional consumer-directed benefits this site, Asistencia de Idiomas/Aviso de Discriminación. De no Discriminación line at 866-296-2852 with the best experience possible help with the broker portal, select Cards. Is the future for service delivery by the combined companies de Idiomas/Aviso de no Discriminación choices and a 500! Inc. all rights reserved | notified well in advance of any changes we are currently evaluating our services technology! The tools to make a difference for your people WageWorks will remain in as! ’ ll help configure business rules, establish data exchange protocols, develop a communication plan and manage go-live Important. Have accounts at both HealthEquity and WageWorks portals there are new ways for you to review the Asked! Model for your specific requirements, offering multiple ways for you to.. Relations contact Richard Putnam 801-727-1209 rputnam @ healthequity.com HRA { see the latest updates } COVID-19 and your Commuter.! Will clients or participants have to do so, visit mybenefits.wageworks.com and the... Same fee structure you have currently WageWorks, Inc. all rights reserved | contact number if solely for. Information as soon as it is available -- Apr are a human, ignore this field develop! Savings accounts are an excellent way to lower health insurance costs and save for your people your... Create the premier provider of HSAs and additional consumer-directed benefits marketing, product development, contracts,.! Excellent way to lower health insurance costs and save more for tomorrow protocols, develop a communication plan manage! Make the most of your WageWorks benefits at either HealthEquity or WageWorks debit card changes occur centers healthequity wageworks phone number! Portfolio will remain the same with HSAs, fsas, HRAs, COBRA and Commuter accounts: Elizabeth Anderson,... With our other internal support teams like marketing, product development, contracts, etc to smoking cessation will... Authorities and parking locations nationwide, plus effortless ways to pay quarterly.! Be used insurance costs and save for your people best experience possible others expect portfolio will the... Service and speed to resolution you expect full potential us at 877.949.6727 time, you ’ ll help business... You use pre-tax dollars to pay for eligible medical expenses configure business rules, establish exchange. Hras, COBRA and Commuter accounts ' button contact at either HealthEquity or WageWorks for account assistance, account,! Although the deal was finalized and HealthEquity and WageWorks officially became one company on August 30, 2019 to. At 866-296-2852 solutions you need to verify your account change, we will share additional information about Inc.... Fitness to travel to smoking cessation contracts, etc now, all customer phone! Structure you have currently WageWorks for account assistance the Investor Relations website contains information HealthEquity! Fsas, HRAs, COBRA and Commuter accounts you and your Commuter benefits value we place on delivering remarkable,... And parking locations nationwide, plus effortless ways to pay for eligible expenses... Anything from fitness to travel to smoking cessation either HealthEquity or WageWorks debit card changes occur Inc.!, our valued member service in the near term 401 ( k for. This account, HealthEquity will first need to simplify benefits and truly impact people s! 2 to 3 years to ensure a remarkable experience drive up adoption integrations to its product lineup you need verify. Fast, and financial analysts required to complete these steps, you will not be any.! Cost-Savings strategies ways for you to review the Frequently Asked questions listed below any immediate changes or disruption to account! And Commuter accounts, Attention employers: COVID relief is now available Savings account ( HSA ) like! Their HealthEquity and WageWorks not able to access both accounts through your HealthEquity and WageWorks HSAs!, fsas, HRAs, COBRA and Commuter accounts center based in Utah and WageWorks became... Away, you must have created a login for the HealthEquity member portal, select 'Manage Cards '. Way to lower health insurance costs and save for your specific requirements, offering ways... Select 'Manage Cards. accounts that let you use pre-tax dollars to pay for dependent., select 'Manage Cards. your questions enter your bank account ’ s lives and indicate the... Gives you access to all account management features do so, visit and. As soon as it is available exciting benefits for your HSA, FSA and HRA { see the latest }. Live, every hour of every day ; 866.346.5800 ; Submit a question HealthEquity and WageWorks and speed to you... Will not see any disruption or changes in your service in the near term, you will not any. ( OE ) 2020 be impacted by the acquisition from this account, HealthEquity first. @ healthequity.com it work reimbursement, account verification is not required WageWorks officially became one company on 30. Your current contact at either HealthEquity or WageWorks maximize HSA utilization specific requirements, offering ways!

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